Privacy Policy

Last Updated: May 13, 2026

This Privacy Policy describes how Nettle Studios ("Nettle Studios," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.nettlestudios.com (the "Site"), or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, legal requirements, or other reasons. We will post the updated Privacy Policy on this page and revise the "Last Updated" date above.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from a variety of sources depending on how you interact with us.

We may use your personal information to:

• Provide products and services

• Process and fulfill orders

• Communicate with you about purchases, returns, exchanges, and customer support

• Improve our Site and Services

• Detect fraud or malicious activity

• Comply with legal obligations

• Send marketing communications and advertisements

• Personalize your shopping experience

Personal Information We Collect

Information You Provide Directly

We may collect information you provide directly to us, including:

• Name

• Billing and shipping address

• Phone number

• Email address

• Account login information

• Payment confirmation details

• Order history

• Wishlist and cart activity

• Customer support messages and communications

You may choose not to provide certain information, but some features of the Services may not function properly as a result.

Information Collected Automatically

We automatically collect certain information about your interaction with our Services using cookies, pixels, tags, and similar technologies ("Cookies").

This information may include:

• Device and browser information

• IP address

• Network connection information

• Website activity and browsing behavior

• Interactions with advertisements and emails

• Referring websites or search terms

We use this information to improve our Site, analyze traffic, personalize content, measure advertising performance, and better understand how visitors interact with our Services.

Advertising & Analytics Technologies

We may use third-party advertising and analytics providers, including Shopify, Meta, Google, Klaviyo, and similar partners, to help us understand how visitors use our Site and to provide marketing and advertising services.

These services may use cookies, pixels, web beacons, SDKs, and similar technologies to collect information about your interactions with our Site, emails, advertisements, and other websites.

This information may be used to:

• Measure advertising effectiveness

• Personalize advertisements

• Provide targeted advertising

• Improve our marketing efforts

• Analyze traffic and customer behavior

Depending on your location, you may have the right to opt out of certain advertising or analytics activities.

Information We Receive from Third Parties

We may receive information from third-party service providers and partners, including:

• Shopify

• Payment processors

• Shipping and fulfillment providers

• Analytics providers

• Advertising and marketing partners

• Customer support tools

Payment information is processed securely by our payment providers and is not stored directly by us except as necessary to complete transactions or comply with legal obligations.

How We Use Your Information

Providing Products & Services

We use your information to:

• Process payments

• Fulfill orders

• Arrange shipping

• Manage returns and exchanges

• Maintain customer accounts

• Provide customer support

Marketing & Advertising

We may use your information to send promotional emails, newsletters, marketing messages, and advertisements related to our products and Services.

You may unsubscribe from promotional communications at any time using the unsubscribe link included in emails.

Security & Fraud Prevention

We use information to detect, investigate, and prevent fraudulent, illegal, or malicious activity and to protect our business and customers.

Cookies & Tracking Technologies

Like many websites, we use Cookies and similar technologies to operate and improve our Site.

Cookies may help us:

• Remember your preferences

• Keep items in your cart

• Understand how visitors use our Site

• Improve website functionality

• Provide analytics and advertising services

Some third-party partners may also use Cookies to provide advertising and analytics services.

Most web browsers allow you to control or disable Cookies through browser settings. Please note that disabling Cookies may impact the functionality of certain features of the Site.

For more information about Shopify-related cookies, please visit:
https://www.shopify.com/legal/cookies

Your Privacy Choices

Depending on your location, you may have the right to:

• Access personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of targeted advertising or certain data sharing practices

• Withdraw consent where applicable

• Appeal decisions related to privacy requests

You may also exercise certain choices through:

• Cookie preference banners on our Site

• Browser privacy settings

• Global Privacy Control (GPC) signals where supported

To submit a privacy-related request, please contact us at hello@nettlestudios.com with the subject line "Privacy Request."

We will not discriminate against you for exercising your privacy rights.

How We Share Personal Information

We may share personal information with trusted third parties including:

• Shopify and ecommerce platform providers

• Payment processors

• Shipping and fulfillment providers

• Marketing and advertising partners

• Analytics providers

• IT and cloud service providers

• Customer support providers

We may also share information:

• To comply with legal obligations

• To protect our rights and Services

• In connection with a business transaction such as a merger, acquisition, or sale

• With your consent or at your direction

Sale or Sharing of Information

Some privacy laws define targeted advertising or advertising analytics practices as a "sale" or "sharing" of personal information, even when no money is exchanged.

We may engage in these activities through the use of advertising and analytics technologies described in this Privacy Policy.

You may opt out of these activities through available cookie settings, Global Privacy Control signals where supported, or by contacting us directly.

User Generated Content

If you post reviews, comments, or other content publicly on the Site or social media platforms, that information may be visible to others.

We are not responsible for how third parties may use publicly shared information.

Third-Party Websites

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties.

We encourage you to review their privacy policies before providing information to them.

Children's Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

International Users

Your information may be transferred to and processed in countries outside your country of residence, including the United States.

Where required by law, we rely on legally recognized transfer mechanisms for international data transfers.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us at:

hello@nettlestudios.com